Frequently Asked Questions
Ordering & Purchasing
What products does Rocket Supply sell online?
Rocket Supply sells professional-grade tools, equipment, and supplies for concrete, stone, tile, masonry, surface prep, and construction professionals. This includes diamond blades, core bits, grinders, vacuums, abrasives, chemicals, safety gear, and accessories from trusted industry brands.
Do I need an account to place an order?
No account is required to place an order, but creating one allows you to track orders, save shipping addresses, and reorder products faster.
Can I place bulk or contractor orders?
Yes. We regularly work with contractors, shops, and commercial customers who need bulk pricing or recurring orders. Contact our team to discuss volume discounts and custom pricing.
Are your products professional-grade?
Yes. All products sold by Rocket Supply are intended for professional and commercial use. We focus on durability, performance, and jobsite reliability.
Rentals
What equipment does Rocket Supply rent?
We offer rentals on select surface preparation, cutting, and dust control equipment. Availability may vary by location, so we recommend contacting us directly for current rental inventory.
How do equipment rentals work?
Rental periods are typically daily, weekly, weekend or monthly depending on the equipment. Our team will walk you through availability, pricing, deposits, and pickup or delivery options.
Shipping & Delivery
Where does Rocket Supply ship?
We ship across the United States. Local pickup may be available depending on the product and location.
How fast is shipping?
Many orders ship same day or next business day if items are in stock. Shipping times depend on product availability and destination.
Do you offer expedited shipping?
Yes. Expedited shipping options are available at checkout for eligible products.
Product Support & Compatibility
How do I know which tool or accessory I need?
If you’re unsure which product is right for your application, our team can help. Contact us with details about your material, machine, and job requirements.
Are your products compatible with major brands like Husqvarna, Makita, and STIHL?
Yes. Many of our products are designed to be compatible with popular professional tool brands. Always check product specifications or ask us to confirm compatibility.
Do you offer technical support?
Absolutely. Our staff has hands-on industry experience and can help with product selection, troubleshooting, and best practices.
Returns & Warranty
What is your return policy?
Unused and unopened items may be eligible for return within a specified timeframe. Certain items such as chemicals, used tools, or custom orders may not be returnable. Contact us before returning any product.
Do your products come with a warranty?
Most manufacturer warranties apply. Warranty coverage varies by brand and product.
Local & Contractor Services
Do you work with local contractors and businesses?
Yes. Rocket Supply proudly supports contractors, fabricators, and shops nationwide, with a strong local presence in Colorado.
Can you source products not listed on the website?
Yes. We carry a wider range of products in-store than what’s currently listed on our website. If you don’t see what you need online, contact us and we’ll either help you find it in-store or work to source it for you.
Why Buy From Rocket Supply?
Why choose Rocket Supply over big-box retailers?
Rocket Supply specializes in professional-grade equipment and supplies. You get expert support, contractor-focused products, competitive pricing, and faster answers—without the guesswork.
Do you offer training or demos?
Depending on the product and manufacturer, demos or training may be available. Contact us to learn more.